user interface design, usability, accessibility, information architecture, and Human Computer Interaction.
- Frank Chimero
- Steve Jobs
- Tim Cook
company, brand, and clients, and most of all it can increase revenue and customer acquisition. How? well... for example:
- 85% of users agreed that “Good user experience just makes sense
- 83% say a seamless experience across all devices is very important.
- 90% of users reported they stopped using an app due to poor performance.
- By 2020, user experience will overtake price and product as the key brand differentiator.
- A 10% point improvement in a company’s user experience score can translate into more than $1 billion revenue.
- 94% of user’s first impressions are design-related.
- Improves Customer Loyalty
- Creates desired user engagement
- Lower Support Costs
- Avoids Waste of Resources
- Cut down development costs
user interface design, usability, accessibility, information architecture, and Human Computer Interaction.
- Content requirement analysis
- Information architecture
- Psychology degree
- Data visualization
- Sociology / cognitive science
- UX Prototyping, wireframing, user flows, mockups
Paper prototype
- Quick hand drawing
- Interactions simulation
- Tests
- Feedback
- BW Screens
- Interactions
- Detailed user flows
- Tests
- Feedback
Usability test
- Shadowing
- System usability scale survey
- Evaluation
- A/B testing
- UI Research
- Mockups
- Interactive prototype
- Micro interactions ( user Delight)
- Result analysis
- Feedbacks
- Send to development
Product owner
- Expectations
- Who are stakeholders
- What is business goal
- Competition
- Metrics
- Technical limitations
Understanding the user
- Persona
- Empathy map
- User Experience / journey
- storyboarding
- feedback
Creation
- Mind map
- Affinity map
- Magic UX
- Story boarding
- User journey
- User flow
- Information architecture
- Internal data analysis
- Competitive analysis
- Evaluation
- User interface
- Surveys
- Focus groups
- Insight prioritization
- Affinity map / Card sorting
- Assumptions
- Problem statement
- Value proposition
- Feedback evaluation
- Brainstorming
- Team building
- Benchmarking
- Card sorting